Scalable, reliable and cost-stable

No investment in infrastructure and no unexpected third party costs – the same fee per month and agent, scalable based on the needs of your business.

Get your custom quote

The right choice for your business

With different bundles to chose from to suit your needs, you can opt for the best Enghouse Cloud Contact Center for your company.

ALL PACKAGES INCLUDE
Intelligent Routing – Inbound/Outbound – IVR – CallBacks
Call Recording – CRM – Supervisor – Reporting – Self-Admin

Business

$ from £55

per agent per month

VOICE BASED SMALL TEAMS & HELPDESK

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A low-cost voice solution that grows with your business

  • Voice Interaction Management
  • Microsoft Integration
  • Screen pop CRM URL Integration
  • Voice Reporting and Dashboards
  • Online tutorial videos

EnterpriseMost popular

$ from £85

per agent per month

OMNI-CHANNEL MID TO LARGE BUSINESS

Powered by IBM

Delivering world-class CX for mid-large sized businesses

  • As Business, Plus:
  • Web Chat & Email
  • Transactional IVR
  • Omni-Channel Routing
  • Custom CRM Integration
  • Workforce Management Connector
  • Screen Recording
  • Add-on Reports capability

Plus one free App per user from:

  • Agent evaluation
  • Post-call survey
  • Social Channel
  • SMS Channel

AppXChange

$ 99

Per Month

Charged per separate licence

ADDITIONAL CAPABILITIES FOR ADVANCED CONTACT CENTRE MANAGEMENT

A bespoke customer experience platform – dedicated or shared

  • Agent evaluation
  • Post-call survey
  • Social Channel*
  • SMS Channel*
  • Workforce Management user
  • Additional recording storage time
  • Campaign Management with Preview or Predictive dialling
  • Advanced bespoke services for custom integrations, etc.

*Add-on available for Enterprise-only