Cost-stable Cloud Contact Centre Pricing
No investment in infrastructure and no unexpected third party costs – the same fee per month and agent, scalable based on the needs of your business.
Get your custom quote
The right choice for your business
With competitive cloud contact centre pricing and different bundles to chose from to suit your needs, you can opt for the best Cloud contact centre for your company.
All Enghouse CCaaS Pricing Packages Include
Intelligent Routing | Inbound/Outbound | IVR | CallBacks | Call Recording | CRM | Supervisor | Reporting | Self-Admin
Business
For Small Teams & Helpdesks
A low-cost voice solution that grows with your business, also includes:
Voice Interaction Management
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Microsoft Integration
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Screen pop CRM URL Integration
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Voice Reporting and Dashboards
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Online tutorial videos
Enterprise
For Omnichannel Mid to Large Business
Delivering world-class CX for mid-large sized businesses, includes Business plus:
Web Chat and Email
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Transactional IVR
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Omnichannel Routing
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Custom CRM Integration
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Workforce Management Connector
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Screen Recording
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Add-on Reports capability
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Plus one free App per user from: Agent evaluation | Post-call Survey |Social Channel | SMS Channel
AppXchange
Additional capabilities for advanced Contact Centre Management
A bespoke customer experience platform – dedicated or shared:
Agent Evaluation
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Post-call Survey
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Social Channel*
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Workforce Management User
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Additional Recording Storage Time
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Campaign Management with Preview or Predictive Dialling
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Advanced bespoke services for custom integrations, etc.
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*Add-on available for Enterprise-only
