Cost-stable Cloud Contact Centre Pricing

No investment in infrastructure and no unexpected third party costs – the same fee per month and agent, scalable based on the needs of your business.

Get your custom quote

The right choice for your business

With competitive cloud contact centre pricing and different bundles to chose from to suit your needs, you can opt for the best Cloud contact centre for your company.

All Enghouse CCaaS Pricing Packages Include

Intelligent Routing | Inbound/Outbound | IVR | CallBacks | Call Recording | CRM | Supervisor | Reporting | Self-Admin

Business

For Small  Teams & Helpdesks

A low-cost voice solution that grows with your business, also includes:

Voice Interaction Management

Microsoft Integration

Screen pop CRM URL Integration

Voice Reporting and Dashboards

Online tutorial videos

Enterprise

For Omnichannel Mid to Large Business

Delivering world-class CX for mid-large sized businesses, includes Business plus:

Web Chat and Email

Transactional IVR

Omnichannel Routing

Custom CRM Integration

Workforce Management Connector

Screen Recording

Add-on Reports capability

Plus one free App per user from: Agent evaluation | Post-call Survey |Social Channel | SMS Channel

AppXchange

Additional capabilities for advanced Contact Centre Management

A bespoke customer experience platform – dedicated or shared:

Agent Evaluation

Post-call Survey

Social Channel*

Workforce Management User

Additional Recording Storage Time

Campaign Management with Preview or Predictive Dialling

Advanced bespoke services for custom integrations, etc.

*Add-on available for Enterprise-only