CCaaS Offer

Enghouse Cloud Contact Centre for Small and Medium sized Business

Go live in as little as 10 days with this Enghouse CCaaS Offer

Enghouse CCaaS empowers your agents, regardless of their physical location, with a reliable, secure and highly available contact centre solution designed to delight the most demanding customers as well as ensuring an efficient operation of your business.

Enghouse CCaaS is certified for integration with your Microsoft Teams tenancy or if you prefer, you can use the Enghouse integrated softphone to give your agents full telephony functionality.

Sign up today and benefit from no-cost enablement, a named Project Manager and comprehensive user education for optimal onboarding!

Special CCaaS Offer *

  • CCaaS concurrent seat £65 GBP per user per month**
  • Telco provided by Enghouse***
  • Fixed on-boarding fee £9k GBP – Note:
  • 50% off on-boarding fee for 15+ users for 3-year term
  • No on-boarding fee for 30+ users for 3-year term

Functionalities include

  • Inbound Voice
  • DTMF enabled IVR menu in a language of your choice, with up to 5 routing options
  • Closed call flow
  • Emergency call flow
  • In-queue hold-music, comfort messages, option for voicemail and/or call-backs
  • Agent outbound dialling
  • Agent scheduled call-backs
  • Integrated Contact History
  • Call Recording with 30-day retention
  • Historic reporting, including CDR reports
  • Real-time configurable dashboards
Transform your business today with a contact centre solution for the future!

Concurrent-User-Licence-Model

Our concurrent licensing model is designed to help you operate your contact centre in the most flexible, simple, and cost-efficient manner. Moreover, our highly competitive rates even beat most named-user pricing models in the market!

Expert advice, support & aftercare

Our team of experts will be right by your side helping you to navigate your journey into the cloud. Most important, a named Project Manager will guide you from the initial planning phase to a timely Go-Live event. In addition, we’ll provide you with comprehensive user education for optimal onboarding. Having a trusted and experienced Cloud Contact Centre expert behind you is key to sustained success.

Enghouse is a Microsoft Gold Partner

Enghouse Interactive has been a Microsoft Gold Partner for over 15 years, recognised as being in the top 1% of elite technology partners.

Enghouse CCaaS is fully certified for integration with your Microsoft Teams tenancy so you can benefit from greater collaboration and teamwork by connecting the collective expertise of your entire business to your contact centre.

*    CCaaS offer ends 31st December 2023
**   Based on entry point of 10 concurrent users per month
*** Additional Telco costs apply

Special offer is based  on Inbound Voice. Enghouse CCaaS also includes full omni-channel support and we would be very happy to discuss your specific requirements.

CCaaS Offer